Get in Touch
Got a question? Want to tell us about your latest look? Or maybe you just want to say hi? We love hearing from you!
Drop Us a Line
For now, the best way to reach us is through good old-fashioned email. We know, we know – it’s not the flashiest way to connect, but it works! Plus, we actually read every single message that comes our way.
General Questions & Chat
Whether you’re curious about our products, need help with an order, or just want to share your Peripera moment – this is your go-to.
Customer Support
Order issues? Product questions? Shipping concerns? Our support team has your back and will get things sorted out.
Partnership & Collaborations
Interested in working together? We’d love to hear your ideas and see how we can create something amazing.
What to Expect
Quick Response
We usually get back to you within 24 hours on weekdays. Sometimes even faster if we’re having a good coffee day!
Real People
No bots here! You’ll be chatting with actual humans who love makeup as much as you do.
Personal Touch
We read every email personally and give you the attention you deserve. Your message matters to us.
Help Us Help You
To make sure we can give you the best possible help, here are a few things that make our lives easier:
- Order number: If you’re asking about an order, include your order number
- Product details: Let us know which specific product you’re asking about
- Photos: If something’s not quite right, a photo can be worth a thousand words
- Be yourself: We’re pretty casual around here, so don’t worry about being too formal